Terms of Service for Bharat Spice Hub

Welcome to Bharat Spice Hub. By accessing and using our website (www.bharatspicehub.com), you agree to the following Terms of Service. Please read them carefully before placing any orders or using our services.

1. General Terms

These Terms of Service govern your use of our website and the purchase of products from Bharat Spice Hub. By using our website or purchasing from us, you agree to these terms, as well as any policies or guidelines that may apply.

2. Eligibility

To use our website or purchase products, you must:

• Be at least 18 years old or have the permission of a parent or guardian.
• Provide accurate and up-to-date information when placing an order or contacting us.

3. Products and Orders

• Product Information: We aim to provide accurate information about the spices and other products sold on our website. However, we do not guarantee that all descriptions, images, or product information are completely accurate, complete, or free of errors.

• Pricing: All prices displayed on our website are in Indian Rupees (INR). We reserve the right to change prices at any time without prior notice. Once an order is placed, the price at the time of purchase will apply.

• Order Confirmation: Once you place an order, you will receive an email confirming your purchase. Bharat Spice Hub reserves the right to cancel any orders if we suspect fraud or other improper activity.

• Product Availability: All products are subject to availability. If a product is out of stock after your order has been placed, we will notify you and offer an alternative product or a full refund.

4. Payment Terms

All payments for purchases on our website are processed through our secure payment gateway, Razorpay. By completing a transaction, you agree to the terms of service of the payment provider used during checkout. Bharat Spice Hub does not store or process any payment-related information, such as credit card or debit card details.

5. Shipping and Delivery

• Delivery Area: Bharat Spice Hub ships products within India only. We do not offer international shipping at this time.

• Delivery Time: Delivery times may vary depending on the shipping location and availability of the product. We make every effort to deliver products in a timely manner but cannot guarantee exact delivery dates.

• Shipping Charges: Shipping charges, if any, will be displayed during checkout and are based on the delivery location and the weight of the order.

6. Returns and Refunds

• No Return Policy: Due to the nature of the products (food ingredients and spices), we do not accept returns once the order has been shipped. Please review your order carefully before completing the purchase.

• Damaged or Incorrect Orders: In the unlikely event that you receive a damaged product or the wrong item, please contact us within 48 hours of receiving your order, and we will assist you in resolving the issue by providing a replacement or refund.

7. User Responsibilities

By using our website, you agree to:

• Provide accurate and current information when placing an order or registering on the website.
• Use the website only for lawful purposes and in accordance with these Terms of Service.
• Not engage in any fraudulent or abusive activity while using our website or purchasing products.

8. Intellectual Property

All content on Bharat Spice Hub’s website, including text, images, logos, and graphics, is the property of Bharat Spice Hub or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without prior written permission from Bharat Spice Hub.

9. Limitation of Liability

Bharat Spice Hub is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website or the purchase of products, including but not limited to loss of data or profits. This limitation applies even if Bharat Spice Hub has been advised of the possibility of such damages.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.

11. Changes to Terms of Service

Bharat Spice Hub reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page. By continuing to use our website after any changes, you agree to the revised Terms of Service.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of the use of our website or the purchase of products will be resolved in the courts of India.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at info@bharatspicehub.com