Privacy Policy

At Bharat Spice Hub, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and make purchases. By using our website, you agree to the terms outlined below.

1. Personal Information Collection

We collect personal information when users engage with us for services or purchases. The types of data we collect include:

  • Name
  • Phone number
  • Email address

We gather these details when customers contact us to respond to their inquiries or process their orders.

We do not collect or store sensitive financial information such as credit card or debit card details. Payment-related information is securely handled by our payment gateway partner when customers make transactions.

2. Use of Personal Information

We may use the personal information collected for:

  • Order Processing: To complete and deliver your orders.
  • Shipping: To ensure your products are shipped to the correct address.
  • Marketing Purposes: Occasionally, we may use your details for marketing or promotional purposes to keep you informed of new products or offers.
  • Email Marketing/Newsletters: While we do not currently use customer data for email marketing, we may introduce this in the future.

3. Third-Party Sharing

We may share customer information with third parties to fulfill orders:

  • Shipping Companies: Your shipping address is shared with third-party couriers to deliver your products.
  • Payment Processors: Payment transactions on our website are processed by Razorpay. Depending on the selected payment method, Razorpay may collect your UPI ID, credit/debit card details, or other payment information to complete the transaction.

4. Cookies and Tracking

Our website may use default cookies that are part of the WordPress platform to enhance the user experience. We do not employ additional tracking technologies for analytics or marketing at this time.

5. Data Security

We take the security of your data seriously and implement the following measures:

  • SSL Encryption: Our website uses SSL encryption to protect your information during transmission.
  • Secure Servers: We store any collected data on secure servers to prevent unauthorized access.

6. User Rights

You have the right to:

  • Access Your Data: Request access to the personal information we hold about you.
  • Request Deletion: Ask us to delete your personal data from our records.
  • Opt-Out: You can opt-out of receiving marketing communications or from having your data collected at any time.

7. Children’s Privacy

Our website is not age-restricted, but we do not specifically target or sell products directly to children under the age of 18.

8. Policy Updates

Any changes to our Privacy Policy will be updated on this page. We encourage you to review this page periodically for any updates. By continuing to use our services after these updates, you agree to the revised terms.

If you have any further questions or need additional details, please feel free to contact us at info@bharatspicehub.com